Legal warning

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), OKT GLOBAL SLU informs that it is the owner of the website Www.oktglobal.com, in accordance with the requirement of article 10 of the aforementioned Law, reports the following data:
The owner of this website is

LEGAL INFORMATION ON THE USE OF HEMP

Hemp is the term commonly used to refer to the variety of Cannabis sativa L. cultivated for industrial purposes.
Its cultivation in the European Union is legally permitted as it does not exceed the limits in the content of tetrahydrocannabinol (THC) of 0.2% established by the European Union, in Regulation (EU) No. 1307/2013 of the European Parliament and of the Council, of December 17, 2013, which establishes rules applicable to direct payments to farmers under the aid schemes included in the framework of the Common Agricultural Policy and which repeals Regulations (EC) No. 637 /2008 and (CE) nº 73/2009 of the Council.
Regarding foods derived from hemp authorized to be marketed in the European Union, only those that come exclusively from hemp seeds, for example oil, hemp protein, hemp flour, have a history of safe and significant consumption, and as long as they are varieties of Cannabis sativa L. with tetrahydrocannabinol content below 0.2%.
With regard to cannabinoids: tetrahydrocannabinol (THC), cannabidiol (CBD), cannabigerol (CBG) and others, used as such or to be added, for example, to an oil, regardless of whether its origin is natural or synthetic, as well as the extracts and other parts of the Cannabis sativa L. plant (flowers, leaves and stems) are considered new foods since it has not been possible to demonstrate a history of significant or safe consumption in the European Union before May 15, 1997, for which fall under the scope of Regulation (EU) 2015/2283 of the European Parliament and of the Council, of November 25, 2015, regarding novel foods, which modifies Regulation (EU) No. 1169/2011 of the European Parliament and of the Council and repeal Regulation (EC) No. 258/97 of the European Parliament and of the Council and Regulation (EC) No. 1852/2001 of the Commission.
Based on the aforementioned regulations, we inform you that the products offered on the Www.oktglobal.com website are not food products, and OKT GLOBAL SLU is not responsible for the final use made by its buyers.

USER AND RESPONSIBILITY REGIME

Browsing, accessing and using the Www.oktglobal.com website confers the condition of user, accepting from the aforementioned moment all the conditions of use established here without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The website of. Www.oktglobal.com provides a wide variety of information, products are offered and there are contact forms. The user assumes responsibility for the correct use of this website. This responsibility will extend to:
• The veracity and legality of the information provided by the user in the forms issued by Www.oktglobal.com for access to certain content or services offered by the web.
• The prohibition of navigation on this website contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or the same operation of the website.

POLICY OF LINKS AND EXEMPTIONS OF RESPONSIBILITY

OKT GLOBAL SLU is not responsible for the content of the web pages that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of others. network sites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.
OKT GLOBAL SLU declares that it has adopted all the necessary measures to avoid any damage to the users of Www.oktglobal.com, which may arise from browsing its website. Consequently, it is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.

MODIFICATIONS

OKT GLOBAL SLU reserves the right to make any changes it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as well as in its conditions of use, including its general contracting conditions. Said modifications may be made through its website by any legally admissible form and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones.

DATA PROTECTION

In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by OKT GLOBAL SLU, whose data is indicated above, in order to answer your questions and send you information. related that may be of your express interest. In compliance with current regulations, it informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above. Specifically, and in the event of contracting the services, the information systems will be stored for the duration of the contractual relationship, and once it has ended, for a period of six years, as established in article 30 of the commercial code.
As long as you do not communicate otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.
Your data will not be transferred to third parties without your prior consent, except by legal obligation or requirement. The only transfers to third countries derive from the use of Cloud Computing services with companies duly registered in the Privacy Shield Framework.
OKT GLOBAL SLU informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why it undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred by current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the treatment. of the same, directing your request to the postal address indicated above or to the email: info@oktglobal.com
You can go to the competent Control Authority to present the claim that you consider appropriate.
By sending the data collection form you accept the privacy policy of OKT GLOBAL SLU.
Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, in its article 21, we also request your express consent to send you advertising of our products or promotions that we consider may be of interest to you, by email or by any other equivalent means of electronic communication.
We inform you that you may revoke the consent given to receive commercial communications at any time by sending an e-mail to the e-mail address: info@oktglobal.com

IP ADDRESSES

The website's servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY
OKT GLOBAL SLU by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They will, therefore, be works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and community regulations in this field, as well as the international treaties related to the matter and signed by Spain.
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of its owner.
The user undertakes to respect the rights of Intellectual and Industrial Property owned by its owner. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of OKT GLOBAL SLU.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

OKT GLOBAL SLU likewise reserves the right to file any civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence of Barcelona.
The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of Barcelona.
PRIVACY POLICY ON SOCIAL NETWORKS
In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data (LOPD) and guarantee of digital rights and Law 34/2002, of July 11, on Services of the Information Society and of Electronic Commerce (LSSI-CE), OKT GLOBAL SLU informs users that it has proceeded to create a profile on the Social Network Linkedin, Instagram and Facebook, with the main purpose of advertising its products,
If the user has a profile on the same Social Network and has decided to join the page created by OKT GLOBAL SLU, thus showing interest in the information that is published on the Network, we consider that they provide us with their consent for the processing of that data. personals posted on your profile.
The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
OKT GLOBAL SLU has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any other information system of the company.
In relation to the rights of access, rectification, cancellation and opposition, which you have and that can be exercised before OKT GLOBAL SLU in accordance with the LOPD, you must take into account the following nuances:

• Access: it will be defined by the functionality of the Social Network and the ability to access information from user profiles.
• Rectification: it can only be satisfied in relation to that information that is under the control of OKT GLOBAL SLU, for example, deleting comments published on the page itself. Normally, this right must be exercised before the Social Network.
• Cancellation and/or Opposition: as in the previous case, it can only be satisfied in relation to that information that is under the control of OKT GLOBAL SLU, for example, ceasing to be linked to the profile.
OKT GLOBAL SLU will carry out the following actions:
• Access to public profile information.
• Publication in the user's profile of all the information already published on the Www.oktglobal.com page.
• Send personal and individual messages through the channels of the Social Network.
• Page status updates to be posted to the user's profile.
The user can always control their connections, eliminate content that no longer interests them and restrict who they share their connections with, for this they must access their privacy settings.

PUBLICATIONS

The user, once linked to the page of OKT GLOBAL SL and Www.oktglobal.com, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , OKT GLOBAL SLU reserves the right to immediately withdraw the content, and may request the permanent blocking of the user.
OKT GLOBAL SLU will not be held responsible for the content freely published by a user.
The user must bear in mind that his publications will be known by other users, for which he himself is primarily responsible for his privacy.
The images that may be published on the page will not be stored in any OKT GLOBAL SLU information system, but they will remain on the Social Network.

ADVERTISING

OKT GLOBAL SLU will use the Social Network to advertise its products and services, in any case, if it decides to process your contact data to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE .
The fact of recommending the Www.oktglobal.com page to other users so that they can also enjoy the promotions or be informed of its activity will not be considered advertising.
Next, we detail the link to the privacy policy of the Social Network:
Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Instagram: https://es-la.facebook.com/help/instagram/155833707900388
Facebook: https://es-es.facebook.com/privacy/explanation
In case of using a contact form, expressly accepting the receipt of advertising or promotions, OKT GLOBAL SLU may send advertising of its products or promotions that it considers may be of interest to you, by email or by any other equivalent means of electronic communication. .
We inform you that you may revoke the consent given to receive commercial communications at any time by sending an e-mail to the e-mail address: info@oktglobal.com
Sending this data implies acceptance of this clause.

Terms and conditions of OKT GLOBAL SLU Messaging

This SMS message program is a service of OKT GLOBAL SLU. By providing your cell phone number, you agree to receive recurring automated promotional and personalized marketing text messages (eg, SMS/MMS cart reminders, sales notices, etc.) from OKT GLOBAL SLU. These messages include text messages that may be sent via an automated telephone dialing system, to the mobile phone number you provided when registering, or any other number you designate. You grant permission to OKT GLOBAL SLU to send text messages to the cell phone number registered through your mobile provider, unless and until the permission ends under these Terms and Conditions. Consent to receive automated marketing text messages is not a condition of any purchase. Message and data rates may apply.
The frequency of messages may vary. OKT GLOBAL SLU reserves the right to change the frequency of messages sent at any time, in order to increase or decrease the total number of messages sent. OKT GLOBAL SLU also reserves the right to change the short code or the phone number from which the messages are sent and we will notify you if we do so.
Not all mobile devices or mobile phones may be compatible and our messages may not be delivered in all areas. OKT GLOBAL SLU, its service providers and mobile phone operators accepted by the program are not responsible for delayed or undelivered messages.
By signing up for the OKT GLOBAL SLU messaging program, you also agree to these messaging terms and conditions (“Messaging Terms”), our OKT GLOBAL SLU Terms of Use, and the OKT GLOBAL SLU Privacy Policy.
cancellation
Send a text message with the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE, or QUIT to the phone number, long code, or short code that sends you our initial confirmation message to cancel. After you text STOP, STOPALL, END, CANCEL, UNSUBSCRIBE, or QUIT to the phone number, long code, or short code that our initial confirmation message sent you, you will receive an additional message confirming that your request has been processed. If you change your preferences, it can take up to 48 hours for it to take effect. You acknowledge that our text messaging platform may not recognize and respond to unsubscribe requests that do not include the keyword commands STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT and agree that OKT GLOBAL SLU and its service providers services shall have no liability for failure to comply with such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from OKT GLOBAL SLU through any other programs you have joined until you separately unsubscribe from those programs.
help or support
Text the keyword HELP to the phone number, long code, or short code sent by our initial confirmation message to receive a text message with information on how to unsubscribe.
No warranty
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AG THAT THE MESSAGING PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT IN NO EVENT WILL OKT GLOBAL SLU OR ANY PARTY ACTING ON BEHALF OF OKT GLOBAL SLU BE LIABLE FOR: (A) ANY CLAIM, PROCEEDING, LIABILITY, LIABILITY, DAMAGES OR COSTS , IN AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF THE AMOUNT YOU PAID TO OKT GLOBAL SLU BELOW OR $100.00; OR (B) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR OTHER DAMAGES. YOU AGREE EVEN IF OKT GLOBAL SLU HAS BEEN ADVISED OF POSSIBLE DAMAGES OR LOSSES ARISING OR RESULTING IN ANY WAY FROM OR RELATED TO YOUR USE OF THE OKT GLOBAL SLU MESSAGING PROGRAM. OKT GLOBAL SLU AND ITS REPRESENTATIVES ARE NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING, BUT NOT LIMITED TO, DELAYS OR NON-DELIVERY IN THE TRANSMISSION OF MESSAGES.
Indemnity
To the maximum extent permitted by applicable law, you agree to indemnify, defend and hold harmless OKT GLOBAL SLU, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any claim, damage, liability , actions, causes of action, costs, expenses, including reasonable attorneys' fees, judgments or penalties of any kind or nature arising out of or in connection with these Messaging Terms or your receipt of text messages from OKT GLOBAL SLU or its Service providers.
Conflict resolution
General. Any dispute or claim arising out of or in any way related to these Messaging Terms or your receipt of text messages from OKT GLOBAL SLU or its service providers, whether based on contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of when a dispute or claim arises, it will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY ACCEPTING THESE MESSAGING TERMS, YOU AND OKT GLOBAL SLU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY ARBITRATION.
Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms shall be deemed to waive, exclude, or otherwise limit your or OKT GLOBAL SLU's right to: (i) bring an individual action in small claims court; (ii) pursue enforcement action through the appropriate federal, state, or local agency if such action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) sue in a court of law to address a claim of intellectual property infringement.
Referee. Any arbitration between you and OKT GLOBAL SLU will be governed by JAMS, in accordance with the Optional Expedited Arbitration Procedures in effect for JAMS, except as provided herein. JAMS can be contacted at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
No collective actions. YOU AND OKT GLOBAL SLU AGREE THAT EITHER MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. In addition, unless both you and OKT GLOBAL SLU agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding. You agree that by agreeing to these Messaging Terms, you and OKT GLOBAL SLU are each waiving the right to a jury trial or to participate in a class action, class action, private prosecutor general action, or other representative proceeding of any kind.
No collective actions. YOU AND OKT GLOBAL SLU AGREE THAT EITHER MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. In addition, unless both you and OKT GLOBAL SLU agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

Modifications to this arbitration provision. Notwithstanding anything to the contrary in these Messaging Terms, if OKT GLOBAL SLU makes any future changes to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change in your information. OKT GLOBAL SLU contact information provided in the "Contact Us" section below, in which case this arbitration provision, effective immediately prior to the changes you rejected, will continue to govern any dispute between you and OKT GLOBAL SLU.
Execution. If any provision of these Messaging Terms is found to be unenforceable, the applicable provision will be deemed void and the remainder of these Messaging Terms will remain in full force and effect.
Changes to messaging terms
We reserve the right to change these Messaging Terms or terminate the messaging program at any time. By using and accepting messages from OKT GLOBAL SLU after we make changes to the Messaging Terms, you are accepting the Messaging Terms with those changes. Please check these Messaging Terms regularly.
Entire Agreement / Severability
These Messaging Terms, together with any amendments and any additional agreements you may enter into with us in connection herewith, will constitute the entire agreement between you and OKT GLOBAL SLU with respect to the Messaging Program.
Contact
Please contact us with any questions or concerns at info@oktglobal.com

Contract conditions

Platform Basics
Purchase conditions
This section of Www.oktglobal.com contains the conditions that you must accept if you want to contract any of the products or services offered on this website. The marking of the box of acceptance of these Particular Conditions during the purchase of the products implies the acceptance of the same and of the Legal Notice.
If you want more general information in relation to our Privacy Policy, we recommend that you go to the following sections of the website: Legal Notice and Privacy Policy, and Cookies Policy, which you can find at the end of our web platform .
Depending on the product purchased by the user, the contents, characteristics and payment conditions may vary, so we recommend that you read them carefully before placing the order, since, by doing so, you will be bound by them.
We hope that you agree with everything included here and the rest of the legal documents, because, if not, we are sorry, but you will have to stop browsing our website and you will not be able to purchase our products. In this case, do not hesitate to contact OKT GLOBAL to comment on any of the points listed here.
As a buyer, you acknowledge that you have sufficient capacity to contract, and that you have read and understood these Purchase Conditions.
Legal information on the use of hemp
Hemp is the term commonly used to refer to the variety of Cannabis sativa L. cultivated for industrial purposes.
Its cultivation in the European Union is legally permitted as it does not exceed the limits in the content of tetrahydrocannabinol (THC) of 0.2% established by the European Union, in Regulation (EU) No. 1307/2013 of the European Parliament and of the Council, of December 17, 2013, which establishes rules applicable to direct payments to farmers under the aid schemes included in the framework of the Common Agricultural Policy and which repeals Regulations (EC) No. 637 /2008 and (CE) nº 73/2009 of the Council.
Regarding foods derived from hemp authorized to be marketed in the European Union, only those that come exclusively from hemp seeds, for example oil, hemp protein, hemp flour, have a history of safe and significant consumption, and as long as they are varieties of Cannabis sativa L. with tetrahydrocannabinol content below 0.2%.
With regard to cannabinoids: tetrahydrocannabinol (THC), cannabidiol (CBD), cannabigerol (CBG) and others, used as such or to be added, for example, to an oil, regardless of whether its origin is natural or synthetic, as well as the extracts and other parts of the Cannabis sativa L. plant (flowers, leaves and stems) are considered new foods since it has not been possible to demonstrate a history of significant or safe consumption in the European Union before May 15, 1997, for which fall under the scope of Regulation (EU) 2015/2283 of the European Parliament and of the Council, of November 25, 2015, regarding novel foods, which modifies Regulation (EU) No. 1169/2011 of the European Parliament and of the Council and repeal Regulation (EC) No. 258/97 of the European Parliament and of the Council and Regulation (EC) No. 1852/2001 of the Commission.
Based on the aforementioned regulations, we inform you that the products offered on the Www.oktglobal.com website are not food products or medicines, and OKT GLOBAL SLU is not responsible for the final use made by its buyers.
What purchase options are allowed on this website?
Through this website you can purchase the products offered by OKT GLOBAL SLU, which are duly specified in the store section of the website.

How to buy the products on this website?
The purchase procedure for the products offered is carried out electronically through the Website. The complete procedure that all Users who wish to acquire any of the products offered through the Website must follow will be as follows:
1. The User must select the product that interests him, review its descriptions, as well as its characteristics, conditions and final prices indicated in the descriptive sheet, and specify the units that he wants from each of them, adding them to the basket.
2. Immediately afterwards, and once all the products that they wish to acquire have been selected, the User must go to the basket section, indicate which method of delivery they prefer, whether by mail or by express mail, add the discount coupons, which in your case, dispose, and report that you have completed the purchase.
3. Subsequently, he must enter the requested personal data and start the electronic purchase process, for which he will only have to click on the "Buy now" or analogous expression button.
4. Before confirming the purchase, the User must read and expressly accept these Particular Conditions, as well as confirm that they have read the Privacy Policy and the Legal Notice, by checking the corresponding boxes provided for this purpose. You can consult the Privacy Policy and Legal Notice here.
5. Once the purchase is finished, a summary screen of the purchase made will be shown, without prejudice to the fact that a justification of the contract made, with all its terms, will be sent to you by email within 24 hours from the date of purchase. date and time of purchase. Said communication will describe the purchase made, as well as its characteristics and this document will serve as accreditation for any type of claim. In case of not receiving said email, the User must check their “junk mail” or “spam” tray and, if it is not in that section, they must notify OKT GLOBAL as soon as possible so that it can be solved. the incident.

Electronic contracting and perfectly contract

The contract between OKT GLOBAL SLU and the User is understood to be perfected from the moment the User completes the contracting procedure by pressing the "Buy Now" button or analogous expression, it being understood that the monitoring of all phases of the electronic contracting procedure and the inclusion of all the requested data suppose, together with the marking of the corresponding box relative to the acceptance of these Particular Conditions, a direct manifestation of the User's will to accept them.
OKT GLOBAL SLU will file the electronic document in which this contract is formalized, respecting the privacy policy expressly defined in the registration process, after the perfection of the contract. In the event of loss or misplacement of the contract documentation, the user may request it by completing the contact form found at the following link https://www.oktglobal.com/contactar/, then proceeding to send a copy.
The language in which the contracting procedure will be processed and in which this contract is formalized will be, unless otherwise indicated, Spanish.
Information provided about our products
We make every effort to offer the information contained on the Www.oktglobal.com website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of OKT GLOBAL, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, we will notify you of said error and the customer will have the right to cancel his purchase without any cost on his part. In the same way, it is possible that the contents of this website may show, at times, provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase at no cost on their part.
Price and mode of payment
All prices shown on the Website are final prices of the contracted services, expressly including Value Added Tax (VAT). These prices will be displayed in Euros, as chosen by the user. In the event that the final price changes due to increases or discounts that are applicable, expenses passed on to the User and/or additional expenses for accessory products and/or services, means of payment, etc., all these amounts will be shown to the User. broken down and prior to payment during the contracting process.
During the purchase process, the shipping costs will be shown, which will be made through the Post Office, or Express Post, being the same at the buyer's expense.
Payment for the Service is made by credit or debit card, bank transfer or cash on delivery if the user so wishes, with an additional cost of three euros. To proceed with the payment, the User must follow each and every one of the instructions indicated at the time of purchase, providing the following information: Name of the holder, type of card, card number, expiration date of the card or any other that is required during the purchase process. The User undertakes not to provide false information, including names, addresses and/or contact or payment details, as well as not to initiate any illegal activity in connection with the purchase and not to allow anyone to do so.
To make the payment, the User will be redirected to the web page responsible for processing the payment, where they can pay securely.
OKT GLOBAL SLU states that it does not have access to or store sensitive data related to the means of payment used by the User. Only the corresponding payment processing entity has access to this data by way of managing payments and collections.
All data provided for these purposes is encrypted to ensure maximum security.
Product delivery
Once you have purchased the products offered on this website, you will receive them at the address you have indicated as the delivery address in the following 3-7 business days by mail or express mail.
In case of not receiving said delivery, the User must notify OKT GLOBAL as soon as possible so that the incident can be solved.

Responsibility
The products presented on Www.oktglobal.com are in accordance with Spanish law. The responsibility of OKT GLOBAL cannot be invoked in the case of products that do not comply with the legislation of the countries to which they may have been sent based on the customer's order. Therefore, it is up to customers outside of Spain to verify the possibility of importing or using the products that they request from us.
Access to the website will be voluntary, and, therefore, the responsibility of the user, who will be responsible for any direct or indirect effect that derives from the use of the website, including, but not limited to, any economic result. , technical and/or adverse legal, as well as the disappointment of the expectations generated by our website, forcing the user to keep OKT GLOBAL harmless for any claims derived, directly or indirectly, from such events.
OKT GLOBAL is not responsible for the damages that may arise from interference, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the users, motivated by causes external to OKT GLOBAL, that prevent or delay the provision of services or navigation through the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of giving the service or allow access for reasons not attributable to OKT GLOBAL, due to the user, third parties, or force majeure. OKT GLOBAL does not control, in general, the use that users make of the website. In particular, OKT GLOBAL does not guarantee under any circumstances that users use the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently and prudently.
OKT GLOBAL undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.
In addition, the following activities are also explicitly prohibited: Selling prescription drugs illegally.
OKT GLOBAL is not responsible for delays in shipments made for reasons beyond its control and that depend on the services offered by CORREOS or CORREOS EXPRES, who will respond according to their own contracting rules.

Right of withdrawal and refunds
In accordance with the provisions of current regulations regarding consumers and users, the User may, without the need to justify their decision and without any penalty, exercise the right of withdrawal during the fourteen (14) calendar days following the date of purchase. , as long as you have not used the Product or it is a wholesale order, that is, its packaging is in the same state in which it was received, and it has not been opened or broken in any way. All wholesale orders are made on demand.
Wholesale orders are from: twenty-five units or more, any order that requires customization of labels, orders of more than 1 kg or 1 liter. Wholesale orders are custom orders and OKT GLOBAL S.L.U. does not accept returns from the customer.
OKTGLOBAL S.L.U. is responsible for modifying or correcting any defect that the products may have as long as they have not been unsealed or tampered with. That is, if the defective products are delivered without the security seals and/or tampered with, OKTGLOBAL S.L.U. will not be held responsible for their condition.
In case of detecting any defect, OKTGLOBAL S.L.U. reserves the right to correct the detected defect and make the products available to the buyer again within a maximum period of 20 calendar days.
To exercise the right of withdrawal, the User must express it by sending an unequivocal communication through the following email address info@oktglobal.com indicating:
• Name and surname of the User;
• Address provided; and
• Email address used for the purchase.
• Withdrawal request
OKT GLOBAL SLU will communicate by email the acknowledgment of receipt of the User's withdrawal and will make the reimbursement within a maximum period of fourteen (14) calendar days from the day of the withdrawal request. The shipping costs of receiving and returning the product will be borne by the buyer.
Any refund will be made through the same means of payment with which the User made the transaction. In the event that the means of payment has been cancelled, expired or has ceased to be valid for any reason, the User must notify the address info@oktglobal.com. Otherwise, OKT GLOBAL is not responsible for the refund, so the User must contact their bank or payment service provider to process the refund.
The refund will be considered executed if the User does not reject it within fourteen (14) calendar days from the date of receipt. The exercise of the right of withdrawal will extinguish the obligations of OKT GLOBAL SLU with the User in relation to the Service on which he has withdrawn.
The right of withdrawal will not proceed in the case of digital content that is not provided on a material support when the User has started downloading it, as well as in those other legally established cases.

Responsibility for the hiring process
Both the User and OKT GLOBAL SLU undertake to comply with their legal and contractual obligations generated by virtue of this contract.
OKT GLOBAL will not be responsible in case of unavailability of the products offered through the Website when this is due to force majeure, or error in the order or data provided by the User.
OKT GLOBAL SLU will make every effort to keep the services available through the Website, except for lack of availability or performance due to:
• Inactivity or temporary unavailability of the Website due to its updating and/or technical maintenance, which will be reported in advance, and as soon as possible, by publication on the Website itself.
• Causes beyond the control of OKT GLOBAL S.L.U., such as force majeure, Internet access problems, technological problems, actions or omissions of third parties, etc.
In all the aforementioned cases, beyond the control and due diligence of OKT GLOBAL SLU, the User will not be entitled to any compensation from the company for damages, direct or indirect, or for lost profits.
In the event of closure or suspension of the Website for reasons beyond the control of OKT GLOBAL SLU, and whenever possible, the User will be promptly informed of the transfer of the service to a new domain, only modifying the stipulations of these Particular Conditions in regarding the domain in which the Website remains active.
Obligations of clients and users
In general, the user is obliged to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website in any way that may prevent, damage or deteriorate its normal operation, the goods or rights of OKT Global, its suppliers, other users or in general of any third party. Access to and use of the portal by minors without the express consent of their parents is prohibited. OKT Global is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their age.
Specifically, and without this implying any restriction to the previous section during the use of the website Www.oktglobal.com, the user is obliged to:
a) Provide truthful information about the data requested in the user registration or order form, and keep them updated.
b) Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, insulting, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way that violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and, in general, current regulations.
c) Do not enter, store or disseminate through the store any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the equipment, systems or networks of OKT GLOBAL, of any other user, of OKT GLOBAL providers or in general of any third party.
d) Diligently save the "username" and "password" provided by OKT GLOBAL, assuming responsibility for any damages that may arise from their improper use.
e) Not carry out advertising or commercial exploitation activities through the website, and not use its contents and information to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.
f) Not to use false identities, nor supplant the identity of others in the use of the website or in the use of any of its services, including the use, where appropriate, of passwords or access codes of third parties or in any other way.
g) Not to destroy, alter, use for their use, disable or damage the data, information, programs or electronic documents of Www.oktglobal.com, its suppliers or third parties.
h) Do not introduce, store or disseminate through the store any content that infringes intellectual property rights, industrial rights or business secrets of third parties, nor in general any content of which it does not hold, in accordance with the law, the right to make it available to third.

Delivery addresses.
The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual hours of delivery of goods. In case of breach by the client of this obligation OKT GLOBAL will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
The delivery date at the customer's address depends on the availability of the chosen product and the shipping area.
OKT GLOBAL reserves the right to cancel the shipment of any order when:
The destination of the shipment is for an area outside our coverage.
• When the shipping address has been altered or is untraceable due to natural disasters such as floods, earthquakes, etc. or for cadastral reasons. The procedure for this case is to contact us to provide a provisional shipping address.
• The requested products are extremely fragile to withstand the means of transport used.
• When there was a first attempt and the products sent have not withstood the conditions of the journey, such as turbulence, atmospheric pressure, etc. In this case, the amount of the paid products requested in the order will be refunded without resending the order again.
• When in a shipment part of the content of the order is damaged during the journey, OKT GLOBAL reserves the right not to resend the damaged products again, paying the customer the amount of these products, in particular when they are shipments with international destinations in which We cannot ensure the care of the shipment by our private transport agency.
• When the quantity requested exceeds the maximum measures and volumes for easy handling by transport services.

Voluntary return guarantee
OKT GLOBAL SLU provides the User with a voluntary return guarantee for the products. In total, the User has a period of 15 calendar days to be able to return the products purchased, counted from the date of the purchase, as long as he has not used them, that is, they are duly sealed or wholesale purchases, that is, an order of twenty-five units or more units, any order that requires customization of labels, orders of more than 1 kg or 1 liter.
In the event that the return is made due to discomfort of the product, the guarantee will be that stipulated by the manufacturer of the product.
In this case, and to exercise the aforementioned return, the User must express it by sending an unequivocal communication through the following email address info@oktglobal.com indicating:
• Name and surname of the User;
• Address provided; and
• Email address used for the purchase.
• Return request
OKT GLOBAL will communicate by email the acknowledgment of receipt of the User's return and will make the refund within a maximum period of fourteen (14) calendar days from the day of the return request. In the event that the return occurs because the product was not in good condition, such as, for example, broken packaging, or another completely obvious circumstance, the shipping costs will be borne by OKT GLOBAL. In any other case, they must be paid by the user.
Any refund will be made through the same means of payment with which the User made the transaction. In the event that the means of payment has been cancelled, expired or has ceased to be valid for any reason, the User must notify the address info@oktglobal.com. Otherwise, OKT GLOBAL is not responsible for the refund, so the User must contact their bank or payment service provider to process the refund.
The refund will be considered executed if the User does not reject it within fourteen (14) calendar days from the date of receipt. The exercise of the right of withdrawal will extinguish the obligations of OKT GLOBAL with the User in relation to the Service on which he has withdrawn.
Queries or claims
If OKT GLOBAL does not adequately provide you with the Product or if you have any complaint or comment regarding it, we inform you that you will have the right to file your claim directly with OCU.
Minors
The purchase, by minors, of the products on this website is not allowed. OKT Global is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their age.
Our data
Our contact details are as follows:
– OKT GLOBAL SLU
– NIF B09694266
– Address Calle Velazquez 86 Madrid, Community of Madrid, 28006, Spain
– Email address: info@oktglobal.com
– Phone: 633 976 076

Modification of the particular conditions
OKT GLOBAL SLU reserves the right to unilaterally modify these Particular Conditions at any time. All modifications of the Particular Conditions will be published on the Website. The User will be subject to the version of this document that he accepted at the time of purchase.
Applicable law and jurisdiction
Unless otherwise provided by the applicable legislation, for any litigious matter or that concerns the Website or the contracting of the services regulated in these Particular Conditions, Spanish legislation will apply, the parties expressly renouncing the jurisdiction that may correspond to them and submitting the resolution of all disputes arising from or related to the use of the Website to the Courts and Tribunals of the city of Madrid (Spain).
Similarly, in the event of disputes relating to online contracting, we inform you that the European Commission makes available to consumers a Platform for the resolution of online consumer claims, which can be accessed through the following link: http ://ec.europa.eu/consumers/odr/index_en.htm.”

Cookies policy
What are cookies?
Cookies are small data files that are received in the terminal from a visited website and are used to record certain browsing interactions, storing data that can be updated and retrieved.
These files are stored on the user's computer and contain anonymous data that is not harmful to your computer. They are used to remember user preferences, such as the selected language, access data or personalization.
Cookies can also be used to record anonymous information about how the visitor uses the website. For example, from which web page it has been accessed or if you have used an advertising banner to reach it.
What uses do the different types of cookies have?
According to its purpose:
• Technical cookies
Technical cookies are those essential and strictly necessary for the proper functioning of a website and the use of the different options and services it offers. For example, those used for session maintenance, response time management, performance or validation of options, use of security elements, content sharing with social networks, etc.
• Personalization cookies
These cookies allow the user to specify or customize some features of the general options of the website. For example, define the language, the regional configuration or the type of browser.
• Analytical cookies
Analytical cookies are those used by our website to create browsing profiles and be able to know the preferences of users in order to improve the offer of products and services. For example, by means of an analytical cookie, the geographical areas of most interest to a user would be controlled, which is the most accepted product, etc.
• Advertising / advertising cookies
Advertising cookies allow the management of advertising spaces according to specific criteria. For example, the frequency of access, the content edited, etc. Advertising cookies allow, through advertising management, to store behavior information through the observation of habits, studying accesses and forming a profile of user preferences, to offer advertising related to the interests of your profile.
According to term:
• Session cookies
Session cookies are those that are used during the time the user is browsing the web page and are deleted when it ends.
• Permanent cookies
These cookies are stored in the user's terminal for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters each time the website is visited.
Why do we use cookies?
We use strictly necessary and essential cookies for you to use our website and be able to move freely, use secure areas, configure personalized options, etc. We also use cookies that collect data related to the analysis of web use. These are used to help improve the user experience and the performance of the page.
Third-party cookies can be installed on some web sites. We do not control the cookies used by these third parties on external websites. For more information about cookies from third-party websites, we recommend reviewing their own cookie policies.

You can find out about transfers to third countries, which, where appropriate, are carried out by the third parties identified in this cookie policy in their corresponding policies.
[1]- Privacy conditions of Google, Gstatic and Doubleclick.net:
https://www.google.com/policies/privacy/
[2]- Conditions of Facebook cookies:
https://www.facebook.com/privacy/explanation
[3]- Leaddyno privacy conditions:
https://www.leaddyno.com/privacy-policy/
Acceptance of the cookie policy
This web page displays information about its Cookies Policy at the bottom of any page of the portal with each session start in order for you to be aware of it.
Given this information, it is possible to carry out the following actions:
• Accept cookies. This notice will not be displayed again when accessing any page of the portal during this session.
• Modify the configuration. You can obtain more information about what cookies are, know the Cookies Policy of this website and modify your browser settings to restrict or block cookies at any time. In the case of restricting or blocking cookies, the functionalities of the web may be reduced.
• Continue browsing or move through the scroll bar: in which case we consider that you accept its use.
How to modify the cookie settings?
You can restrict, block or delete cookies from this website or any other website, using your browser. In each browser the operation is different, the 'Help' function will show you how to do it.
• Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=”ie-10″
• FireFox: support.mozilla.org/es/kb/Delete%20cookies
• Chrome: support.google.com/chrome/answer/95647?hl=”en”
• Safari: www.apple.com/es/privacy/use-of-cookies/
In addition, you can also manage the cookie store in your browser through tools such as the following:
• Ghostery: www.ghostery.com/
• Your online choices: www.youronlinechoices.com/es/
Important: Please read the help section of your browser carefully to learn more about how to activate the "private mode". You can continue visiting our website even if your browser is in "private mode", although your browsing our website may not be optimal and some utilities may not work correctly.